Guidelines for Powerful Listening, 1-3
Guidelines for Powerful Listening, 1-3 Show interest in people and what they say. Make eye contact and focus your attention on the other person. Give all of your attention to what is being said. Looking at the person will help you focus! Rerun from July 13, 2015
Listening & Sharing= Master Networker
Listening & Sharing= Master Networker Listening, sharing, and passing useful information along to others is the mark of a master networker—a person who grows and nurtures relationships. Rerun from July 6, 2015
Barriers to Offering Information
Barriers to Offering Information People sometimes hesitate to offer information or ideas to others. They may think, “It is not my business” or “They didn’t ask, so maybe I shouldn’t offer information.” However, if you offer information with no expectations of reciprocation, I think you will find most people receptive and appreciative. Rerun […]
Fine Tune Your Listening
Fine Tune Your Listening Find out what people want and need. Listen for the following phrases: “ I want …” “I need…” “My goal is to …” “I’m having a problem with…” “I’m looking for …” “I’m involved in a project that …” Rerun from June 22, 2015
The Power of Listening and Responding- How to Develop Lifetime Customers
The Power of Listening and Responding- How to Develop Lifetime Customers If you have a product or a service you sell, don’t think you are done when you have made the sale. The sale is actually the beginning in building a client relationship that will lead to a lifetime of repeat business and referrals. In addition, by […]
The Power of Listening and Responding
The Power of Listening and Responding Listening and responding to your clients when there is nothing in it for you will help you strengthen your relationships with them and bring rewards in the future. Listen to your customers – and social acquaintances — to see what nonbusiness needs you can help fulfill. There are many […]
What to do When Listening
What to do When Listening Listen to your clients, and when you hear them talk about something they need, step in and offer help. Help could come in the form of offering information or introducing them to another person who could help them. Rerun from June 1, 2015
What Happens When You Don’t Listen… and When You Do
What Happens When You Don’t Listen… and When You Do Poor listening skills can lead to misunderstandings, hurt feelings, and missed opportunities. Developing your skill of listening will increase your ability to make immediate connections with people, develop trust and rapport quickly, and build strong relationships that lead to greater satisfaction and successful outcomes. […]
What to do Now for Staying in Touch
What to do Now for Staying in Touch If you have not been focused on staying in touch with people, take a leap now and get in touch to make connection. A great goal? One person a week to reach out to. Here’s an extra tip. When are some of the best times to call […]
More Thoughts on Staying in Touch
More Thoughts on Staying in Touch The previous Monday speech tips have been about seven different kinds of calls you will be making to friends or colleagues in your network. You now have examples of openers for those kinds of calls. When you know what to say, it gives you confidence with telephone communication. Voices […]