What Happens When You Don’t Listen… and When You Do
What Happens When You Don’t Listen… and When You Do Poor listening skills can lead to misunderstandings, hurt feelings, and missed opportunities. Developing your skill of listening will increase your ability to make immediate connections with people, develop trust and rapport quickly, and build strong relationships that lead to greater satisfaction and successful outcomes. […]
What to do Now for Staying in Touch
What to do Now for Staying in Touch If you have not been focused on staying in touch with people, take a leap now and get in touch to make connection. A great goal? One person a week to reach out to. Here’s an extra tip. When are some of the best times to call […]
More Thoughts on Staying in Touch
More Thoughts on Staying in Touch The previous Monday speech tips have been about seven different kinds of calls you will be making to friends or colleagues in your network. You now have examples of openers for those kinds of calls. When you know what to say, it gives you confidence with telephone communication. Voices […]
How to Begin the “Developing Friendship” Call
How to Begin the “Developing Friendship” Call “Hi. This is Clare Lawton. I enjoyed our brief visit last week and wanted to see about getting together for lunch.” “Hi. This is Mike Bryant. I enjoyed working with you at the conference last month. Hope things are going well. I wanted to see if you would […]
The “Developing Friendship” Call
The “Developing Friendship” Call Sometimes you meet someone and recognize an easy, natural rapport that leaves you wanting to get together with that person. A “developing friendship” call is similar to a “thinking of you “ call, but the focus is to create an opportunity for a personal or professional friendship to develop. You make […]
How to Begin the “How Can I Help” Call
How to Begin the “How Can I Help” Call “Hi, this is Frank Lightner. I remember hearing you comment at breakfast last week that you were looking for information about … I wanted to let you know about…” “Hi, this is Lindsey Dartmouth. Richard told me you are looking for a position in … I […]
The “How Can I Help” Call
The “How Can I Help” Call For this “How Can I Help” call, just by calling you are showing that you care. Letting someone know that you are available can mean a lot. People often don’t know what to ask for, but with good listening and asking skills, you may be able to find out […]
The “How Can I Help” Call
The “How Can I Help” Call You make this call to offer support and make yourself available as a resource. When you hear about a project or challenge someone is facing, do call. If you hear someone is going through a job search, you can call and offer ideas and moral support. You may have to ask […]
How to Begin the “Asking for Support” Call
How to Begin the “Asking for Support” Call “Hello, this is Ben Castle. I’m looking for some information about after-school child care centers in the area. I thought you might be able to help me.” “Hello, this Karen Carpenter. I wanted to find out who you would recommend I call about getting a new pamphlet designed for […]
The “Asking for Support” Call
The “Asking for Support” Call The “Asking for Support” call is not only a request for something. It is also your research to get information and learn more about a specific topic. This kind of call can provide information, a recommendation, a referral, an appointment, words of encouragement, new ideas, or new opportunities. Rerun […]