Complaints- How to Respond
Top tip: treat a complaint with as much respect as an order, letting customers know you are eager to serve them as to sell them. (Paraphrased from L.E. Frailey, Handbook of Business Letters)
Rerun from Jan 4, 2016
Complaints- How to Respond
Top tip: treat a complaint with as much respect as an order, letting customers know you are eager to serve them as to sell them. (Paraphrased from L.E. Frailey, Handbook of Business Letters)
Rerun from Jan 4, 2016